Frequently Asked Questions (FAQ)
Welcome to the Steffis Care Limited FAQ page. Here, you’ll find answers to common questions about our home care services, caregiver qualifications, and how to arrange a consultation. We aim to provide you with all the information needed to make informed care decisions. If you have further questions, please contact us. We’re here to help.
1. What services does Steffis Care Limited provide?
We offer a range of home care services including Social Companionship, Personal Care, Night Care, Respite Care, Live-in Care, Hospital to Home Care, and Holiday Care. Our services are tailored to meet the unique needs of each client.
2. How do I arrange a consultation for home care services?
You can arrange a consultation by filling out our online consultation form on our website or giving us a call on 03301131140 or 03301131142 Provide your contact details and a brief description of the care you need, and our team will get in touch with you to discuss your requirements in more detail.
3. Are your caregivers qualified and experienced?
Yes, all our caregivers are thoroughly vetted, qualified, and experienced in providing home care services. Our manager is a band 6 community nurse with extensive knowledge and passion for adult healthcare.
4. Can I choose the caregiver who will look after me or my loved one?
We strive to match clients with caregivers who best meet their needs and preferences. During the consultation process, we consider your specific requirements and personality to ensure the best possible match.
5. Is Steffis Care Limited registered with the Care Quality Commission (CQC)?
Yes, Steffis Care Limited is fully registered with the Care Quality Commission (CQC). You can view our CQC profile here. This ensures that we meet the highest standards of care and safety.
6. What areas do you cover?
We primarily serve clients in Bedfordshire and surrounding boroughs. If you are unsure whether we cover your location, please contact us for more information.
7. How do I provide feedback about the care services received?
You can provide feedback by filling out the feedback form available on our website. We value your input and use it to continually improve our services.
8. How can I apply for a job at Steffis Care Limited?
We are always looking for compassionate and professional caregivers to join our team. You can apply for a job by filling out the application form on our website’s Jobs page.
9. What measures do you take to ensure the safety and well-being of clients?
We take the safety and well-being of our clients very seriously. All our caregivers undergo rigorous background checks and training. We also conduct regular assessments to ensure that our clients are receiving the best possible care.
10. How can I contact Steffis Care Limited for more information?
You can contact us through the Contact Us form on our website, by calling us on 03301131140 or 03301131142, or by sending an email. Our team is here to answer any questions you may have and assist you with your care needs.
Looking for Compassionate Home Care?
Steffis Care Limited provides personalized, professional home care services tailored to your needs. Contact us today to find out how we can help you or your loved ones.